P&O Cruises

Always-on Social

P&O Cruises wanted to develop and deliver a campaign that would increase brand awareness and consideration amongst those new to cruising whilst also squashing any holiday misconceptions made by newcomers.

Through social media we produced a series of interactions for P&O Cruises with a focus on featuring customers and destinations to sail through the ‘sea of sameness’ that is travel content and build an emotional bond between them and their audience. We created a two wave campaign which conveyed the rational and emotional value of a cruise holiday.

The first wave was introducing the #Holidayfirsts campaign, a two month social campaign that followed two new comers to cruising (Freddy and Karen), capturing and reliving those “holiday first” moments. There’s nothing quite as exciting and emotive as experiencing something for the first time. To bring this feeling to life on social media for those new to cruising we showed how stepping out of your comfort zone and booking a P&O Cruise for the first time will result in a once in a life time experience. We cast a real couple and took them on their maiden cruise, capturing the emotional story of trying things for the first time. Through engaging social content, we tapped into key topics around destinations, ships, relaxation, entertainment and excursions to showcase the broad and exciting range of activities P&O Cruises has to offer.

WE DELIVERED A SERIES OF INTERACTIONS TO SAIL THROUGH THE ‘SEA OF SAMENESS’

NEARLY 6M UNIQUE USERS REACHED

RESULTS

Using impactful video and static content, a large newcomer and engaged audience was reached – with a total of 5,977,839 unique users reached during the entirety of the campaign. Total reach for the videos exceeded 3.2m, the best performing static post supporting the video content delivered an engagement rate increase of 114% on P&O Cruise’s social benchmark (6%), we also drove 7 bookings. We surpassed video benchmarks & Canvas proved to be an effective platform to showcase new itineraries. Direct Reach Campaign earned 99,000 clicks at a Click Through Rate of 9.2%.

CREDITS

Creative Director

Claire Baker

Account Handler

Gemma Parry

Account Handler

Catarina Barroso

Account Handler

Samira Bouazza-Marouf

Project Manager

Jon Brayford

Creative

Madina Paulig

Creative

Dave Williams

Creative

Tom Angell

Media Agency

PHD

Producer

Phil Harris